​At Polished Beauty Bar, we understand the importance of your privacy and are committed to protecting it. This Privacy Policy and Terms of Use outlines how we collect, use, and safeguard your personal information when you visit our website or social media pages or use our services. By visiting this website, visiting our social media pages, using our booking systems, buying our products, or utilizing our services, you consent to and agree to be bound by the terms of this policy.

1. HOW WE COLLECT INFORMATION

We collect personal information that you voluntarily provide to us when you:
Book services or buy products;
Sign up for access to specials and promotions;
Contact us via electronic, written or verbal communication;
Fill out intake and consent or other forms.
Like many websites, we automatically collect certain information when you visit our site, such as your IP address, device type, browser type, and operating system. Our affiliated social media pages also collect much of the same information as our
website.

2. THE INFORMATION WE COLLECT

The types of personal information we collect may include items like name, address, birth date, email address, phone numbers, preferred pronouns, referral sources, social media handles or user names, credit or debit card information, and other payment information.

For certain services, our online booking platform, which is accessible through our website,
will also request you fill out various intake and consent forms regarding your service and medical history. While you are not required to provide this information, we may refuse certain services if you fail to provide it, as it is required for us to evaluate the safety of your receipt of services. This online booking platform is HIPAA-compliant and all medical information and records about you and your medical information and history will be protected in accordance with HIPAA and other state and federal privacy laws, rules and regulations.

3. HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:
To provide and maintain our services;
To evaluate the safety of you receiving our services;
To process your orders or transactions;
To communication with you, including responding to your inquiries and providing client support;
To send you promotional offers, newsletters and marketing communications about our services and products;
To improve our website and services;
To comply with legal obligations.

Our communications may take the form of phone calls, emails, SMS or other text messages, contact through social media platforms, direct mail or other newly developed forms of communications.

4. SHARING YOUR INFORMATION

We do not sell or rent your personally identifying information to third parties for marketing or other purposes.

However, we may share your information with third parties in the course of our business for items such as the following:

Service providers or third-party software providers who assist us in operating our website, marketing, client relation management, and booking system;
Vendors or providers who assist us in providing our products and services;
Payment processors to facilitate transactions;
Our staff for evaluation of any service you are receiving;
Legal authorities when required by law or to protect our rights.

In some circumstances, we may share or utilize non-personally identifying information collected from you with third parties for the purposes of data analytics and improving our business, products and services (e.g., how many clients living in a certain zip code buy a certain product).


5. CHILDREN’S PRIVACY

Our website is not intended for children under the age of 13 and we do not knowingly collect or retain information about children. Please refrain from providing personally identifying information to us about children under the age of 13.
 

6. WAIVER AND INDEMNIFICATION

While we value your privacy and take measures to protect your information through our systems, electronic information when transmitted or stored is by nature difficult to secure and is susceptible to hackers, malware and other security risks. By utilizing this website and booking system or our social media pages, transmitting personal information to us or otherwise interacting with us or our staff, you agree to indemnify, defend and hold harmless Polished Beauty Bar  and its affiliated companies, vendors, employees, managers, members, contractors, agents and service providers from claims or liability arising from such activities or usage of our services and systems. You further agree to waive any claims against Polished Beauty Bar and its affiliated companies, vendors, employees, managers, members, contractors, agents and service providers arising from the usage or storage of your personal information by third parties who obtain your information from us in accordance with the policies and procedures disclosed in this document.

7. CHANGES TO POLICY

Polished Beauty Bar reserves the right to make changes to this privacy policy and terms of use in its discretion. Updates to our privacy policy and terms of service will be posted to this website. Your continued usage of this website, our booking systems and our services after any updates to this policy and terms of use will signify your acceptance of such updates.
 

8. Text Marketing and Notifications

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By subscribing to Polished Beauty Bar text notifications, you consent to receive recurring automated marketing messages and appointment reminder messages at the phone number provided.  The frequency of messages varies.  Consent is not a condition of purchase.  Standard message and data rates may apply.  You can unsubscribe from receiving text messages at any time by replying “STOP” to our messages, or following the instructions provided in the message.  For more information on our messaging terms and conditions, text “HELP” to the number you received messages from.

 

Personal Information Used for Text Marketing

To deliver text messages, we collect:

• Your Phone Number: So we can send text message notifications regarding your interest in our products and services.

• Appointment Information: To send reminders about service maintenance or promotional offers.

We respect your privacy and are committed to protecting personal information.

 

Third-Party Service Providers

We may share your phone number with third-party text messaging platform that facilitates the delivery and management of our text marketing campaign.  These services are prohibited from using your personal information for any purpose other than enabling Polished Beauty Bar nail salon text messaging service.

Last updated October 25, 2024